SURGERY HOURS

Monday to Friday - The surgery is open 8.15am to 5.30pm with appointments available from 8.15am to 5.30pm.

The Practice is closed between 12.30pm and 1.30pm on alternate Thursdays for Staff Training.

TELEPHONE NUMBERS

In an Emergency:-
Between 8.15am and 5.30pm Dial 264051
Between 5.30pm and 8.15am Dial 08454 24 24 24

IN A LIFE THREATENING EMERGENCY
DIAL 999


HOME VISITS - 264051
Home visits are for patients who are HOUSEBOUND OR TOO ILL to come to the surgery. Requests for house calls should be made as early as possible after 8.15am and before 10.00am. This allows the doctors to plan their working day and ensure prompt visiting. The first doctor starts house visits at 8.30am. If you are in doubt about the need for a home visit please ask to speak to one of the doctors who will be able to advise you further. Please remember, facilities for examination are better at the surgery.
The receptionist will ask you for details of your illness. Please supply her with as much detail as possible as this enables the doctors to determine the priority and timing of visits. If the patient has a temperature or a rash, coming to the surgery will do them and others no harm.

OUT OF HOURS
This practice is a member of Ayrshire Doctors On Call (ADOC) which provides out-of-hours cover for our patients. This service is for urgent problems which genuinely cannot wait until the next routine surgery to be seen. It is staffed by GPs working in Ayrshire. Out-of-hours calls for advice or to see a doctor, whether at home or at the treatment centre at Ayr Hospital, are dealt with by NHS 24. A specially trained nurse is available to give advice or to pass you on to the doctor if necessary. Remember, house visits are for the housebound and those too ill to attend the centre.